STELLA Service is an independent, 3rd party site that uses 350 metrics like usability, checkout procedures, chat, call and more (without companies knowing) and rates companies on their customer service. Less than 30% of sites qualify to make the cut for the the STELLA seal of approval. 2Modern was just rated EXCELLENT.
From our profile on the STELLA site: “2Modern is one of the world’s leading retailers of modern furniture, lighting, and accessories. Greg Finney and Jennifer Sitko founded the company in 2003 and run it with the same intense passion and fierce independence as when it started. It is a team of people that love design and have been fortunate enough to have an incredibly loyal following. 2Modern’s popularity has organically stemmed from their innovative design hub featuring a well-curated store, a highly popular design blog, and a focus on what’s important to their customer base, such as environmentally-friendly, hand-crafted or American-made products.”
We’re so honored! Thanks to STELLA for noticing all of our hard word, the amazing 2Modern staff and all of our awesome customers for making it so much fun to work with them!